FAQ

Frequently Asked
Questions

General

OrthoFX’s advanced clear aligners are made from our proprietary line of materials, giving you multiple treatment options to meet your treatment goals and lifestyle. Choose from FXClear™, FXBright™, and AirFlex™.
Clear aligners are an alternative way to safely move teeth. You may have heard of traditional braces? Clear aligners are an alternative to these and other forms of devices available to straighten teeth. The benefit to clear aligners are comfort, speed, convenience, cost and aesthetics–you’ll barely notice they are there (and others won’t notice either)!
Your OrthoFX dentist will create a 3D scan of your teeth and a personalised aligner treatment plan that will gently move your teeth into position stage by stage. OrthoFX then uses a next-generation polymer to mold a series of aligners that fit over your teeth like a glove, applying gentle pressure on each tooth to create movement over time.

Option for Shorter Wear Time : AirFlex aligners are the first FDA-Cleared aligner system designed explicitly for 12 hours of continuous wear time.  Leading aligner brands require 22 hours wear time.

Enhanced Comfort : Scalloped edges or HyperElastic™ for enhanced comfort.

Stain Resistant : OrthoFX aligners are designed to stain less compared to leading aligner material.
Our aligners are designed to treat mild to the most comprehensive cases. Take our smile questionnaire to see if you qualify for OrthoFX.
In most cases, the cost of OrthoFX treatment is comparable to the cost of braces. Your dentist will determine the cost of your treatment based on the complexity of your case and the aligner option you choose. There are several financing options available to you, making getting started with treatment easy and affordable.
Our aligners are FDA cleared and do not contain bisphenol-A (“BPA”) nor any phthalates.
No hidden fees. No fine print.
During your initial consultation your dentist will select the most applicable treatment plan based on your bite complexity.
OrthoFX has No Hidden Charges. Your fee includes a professional dental examination and records, all aligners, dentist visits, replacement aligners during your treatment and final retainer.
Our FXClear High-Tech aligners are game changers as well as smile changers. Included in your treatment: All dentist visits, 3D teeth scan, clinical records, and all clear aligners. Always in-person dentist care.
OrthoFX carefully selects our dentist partners to ensure the best patient experience, and more importantly, in-person dentist supervised care. OrthoFX verifies that each dentist has a current and valid state dental licence.
Most patients after initial records and their delivery appointment will see their dentist every 6-8 weeks for the duration of treatment.
Based on your postcode, you can choose any OrthoFX provider that is convenient for you. Find a dentist near you.

We are adding new dentists every day into our network. Contact our customer service if you cannot locate an OrthoFX provider near you.
In general, if you have maintained regular dental hygiene appointments and in good general health, OrthoFX may be a good option for you. If you have active periodontal disease, missing teeth or active dental decay your dentist will evaluate your condition and make recommendations before you can begin treatment. Patient safety and responsible care is important to OrthoFX.
Each patient is unique. Your dentist can share your FXPlan to see the treatment progress stage by stage. Your compliance to wearing the aligners full time will keep your case on track and achieve the best results.
Slight discomfort is normal for the first few days after your new aligner. If the discomfort continues contact your OrthoFX dentist for further instructions and advice. In general, our patient feedback is our aligners are very comfortable and convenient treatment.
Most treatment plans are between 6 to 18 months. It is dependent on your case type and dentists goals. It is important to wear your aligners according to your dentists instructions and maintain regular appointments.
After you have finished with your OrthoFX active treatment aligners and you’ve achieved your beautiful new smile, you want to protect your investment. A retainer will be worn daily according to your dentists instruction to keep your teeth in perfect alignment and included in your treatment.
For patient privacy reasons, we encourage you to first contact your OrthoFX dentist to reschedule. They are here to help you get the best care. You are of course welcome to contact us anytime In case of any other difficulty, you may contact our customer care team by email at support@care.orthofx.com or by phone at 415-936-0006.
Our customer care number is (415) 936-0006 (Monday through Friday 9am-5pm). You can also email us at support@care.orthofx.com.
Your dentist has requested a check-in our your treatment progress to make sure your teeth are moving as planned.
Your dentist will initiate a Zoom appointment with you. You will be notified via email, SMS, and through your OrthoFX Patient Portal with a Zoom link.

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